Refund & Return Policy

Refund & Return Policy

We want you to be happy with your purchase. Please read the policy below so you know what to do if there is a problem with your order.

Inspect your order on delivery or pickup

Please inspect your items when they are delivered to you or when you pick them up, so any problem can be identified early.

Items damaged in transit

If your item arrives damaged in transit, send a video showing the damage within 24 hours to +234 913 204 2235. Once this is done, we will send you a replacement.

Wrong item received

If you receive the wrong item, we will exchange it for the correct one free of charge.

Change of mind

Because lighting products are fragile, we do not offer refunds for change of mind.

Manufacturer faults

If your item has a manufacturer fault within 7 days, please contact us and we will arrange a repair or a replacement.

Contact us

For any refund or return enquiry, email us at lexlighting@outlook.com.